THE RELEVANCE OF ICT IN AUXILIARY SOCIAL WORK PRACTICES

Abstract

Information and communication technologies and related telecommunication and other digital networks are considered to be a major driving force in building information societies and economies and are increasingly recognized as a new factor in improving existing governance practices.  The use of ICT in local government administration has set the stage for transparency, inclusive relationship and greater citizen participation. ICTs such as wireless Internet service, mobile phones, computers, and online tools for effective information and communication service delivery should be made available in the local government areas.  ICTs are being adopted more widely by local governments in African countries. Often they have gone hand-in-hand with political decentralisation. Improving information management and availability is seen as a way of increasing accountability and the quality of decision-making. But are ICTs living up to their promise. The main aim of this text is to help citizens and local government administrators to make informed policy choices and understand the practical challenges and opportunities that introducing ICT applications in local government administration