The Role of Soft Skills at Workplace in Multinational Companies in India

Abstract

It is said that an organization is made by the people, for the people, of the people. The various stakeholders come together and contribute in their own way for better growth prospects days and nights. The human beings are the most dynamic assets for the organization. They get easily influenced due to various factors. It is important for the organization to maintain the level of motivation, performance, and healthy competition all the time. However, it is challenging at the same time since all of them differ in perceptions, acceptance, preferences and needs. Consequently, it becomes imperative to train the employees on soft skills such as assertive thinking, problem-solving, analytical thinking, team-building, stress management, communication skills etc. The multi-national companies (MNCs) have diverse workforce from different backgrounds. The present study aims to identify the most crucial soft skills required at workplace and their influence on organizational efficiency, performance, branding. The intrapersonal, interpersonal and communication skills are covered in the present article. Their contribution is taken into account from sustainable development point of view. The study is significant since it deals with skill and will domains creating win-win situations in the long-term with optimum resource utilization. The study is qualitative in nature.