OCCUPATIONAL STRESS AND EMPLOYEE PERFORMANCE

Abstract

Occupational stress is common among different professions globally and regarded as a major emotional problem for banking employees. The objective of this study is to find the impact of occupational stresses on employee performance of banking employees in the Commercial banks in the Batticaloa district. This study utilised a quantitative method with closed ended questionnaire survey. Data has been gathered from total of 400 banking employees from Commercial banks in the Batticaloa district. Correlation and regression analysis used to explore the data with the use of SPSS software. Study findings demonstrated significant negative relationship among dependent and independent variables of the study. Accordingly, correlation analysis indicates significant negative linear relationship between occupational stress and employee performance among employees in the Commercial banks in Batticaloa district. The regression analysis indicates that the occupational stress is useful to explain the variation in employee performance among employees in Commercial banks in Batticaloa district. Organizations may benefit from this study by introducing initiatives to promote positive psychology at work in addition to enhancing the positive psychological capital of employees to overcome the negative effects of occupational stress.