Evaluation of National Health Insurance Authority (NHIA) as Perceived by Unity School Teachers in Anambra State Nigeria

Abstract

The study investigated the evaluation of the quality of healthcare services under the National Health Insurance Authority (NHIA) as perceived by Unity School teachers in Anambra state. Three research questions and three null hypotheses guided the study. The study utilised Test-retest for the validation of the instrument which was a questionnaire. Twenty (20) teachers Police Children School ii, Awka where used for the test-retest. The total number of male and female unity school teachers in Anambra state came up to three hundred and fifty one (351). Three hundred and twenty nine (329) teachers took part in this study by responding to the questionnaire. Data collected where analysed using mean scores for the research questions and T-test was used for testing the hypothesis. Major findings reveal that unity school teachers in Anambra state perceived most of the services under NHIA to be of moderate quality except consultative care services which female teachers perceived to be of high quality. There was no significant difference in the perception of quality between male and female teachers for services under NHIA. The implications of the study were highlighted and recommendations were made accordingly.