A Study of Organizational Culture and Organizational Effectiveness in the Service Sector Organizations of Manipur and Meghalaya

Abstract

Organizational culture is broadly referred to the beliefs, values and behaviours existing in an organization, society or any habitation. It is predominantly an independent variable which can be used to predict the performance or effectiveness of an organization. The pattern seems to vary from one organization to the other within and between the states. The study incorporates the objective to study the organizational culture and organizational effectiveness in some of the service sector organizations of Manipur and Meghalaya. Regarding the materials and methods used, the present study is based on a primary sample of 280 employees who are selected from two states viz., Manipur and Meghalaya with equal number of cases i.e., 140 each. The sample sized is estimated on the findings of the pilot survey, and Stratified Random Sampling, is adopted as the type of sampling. Independence Sample t-test is used as statistical formula for test of significance between the mean percentage scores of two states. It is found that there is no variation of organizational culture between the two states whereas Manipur has significantly higher effectiveness of service sector organisation than that of the state of Meghalaya.